Privacy Policy
This Privacy Policy explains how EasyFit Smoke Alarms (“EasyFit”, “we”, “our”, “us”) collects, uses, stores, and protects your personal information when you visit our website or purchase our products. We are committed to complying with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website, you agree to the terms outlined in this policy.
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Who We Are
EasyFit Smoke Alarms is an Australian business providing photoelectric, wireless interconnected smoke alarms that meet Australian Standards.
Our website address is: www.easyfitsmokealarms.com.au
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What Personal Information We Collect
We collect personal information that is reasonably necessary to provide our products and services, including:
• Name
• Postal address
• Email address
• Phone number
• Order history
• Payment details (processed securely by third-party providers — we do not store full card details)
• Any information you provide when contacting our support team
We may also collect technical data such as IP address, browser type, device information, and website usage analytics via cookies or tracking technologies.
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How We Collect Personal Information
We may collect information when you:
• Purchase products through our website
• Create an account or enter your details at checkout
• Subscribe to our mailing list
• Contact our support team
• Interact with our website, social media, or embedded third-party content
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Why We Collect Your Information
We collect and use your personal information for purposes including:
• Processing and fulfilling orders
• Delivering products to the correct address
• Providing customer support and warranty assistance
• Sending order updates and transactional communications
• Maintaining accurate business and tax records
• Improving our website, products, and customer experience
• Sending optional promotional emails (only if you choose to opt in)
We do not sell, rent, or trade your personal information.
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Marketing Communications
If you opt in to receive marketing emails, we may send:
• Product updates
• Promotions or special offers
• Safety reminders or relevant content
You may unsubscribe at any time by using the “unsubscribe” link in any email or by contacting us directly.
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Cookies & Website Tracking
Our website may use cookies and similar technologies to:
• Enable core site functionality
• Improve user experience
• Analyse traffic and performance
• Support remarketing or advertising campaigns
You may disable cookies in your browser settings, though this may affect website functionality.
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Embedded Content From Other Websites
Our website may include embedded content (such as videos, images, or articles). Embedded content behaves the same way as if you visited the originating website.
These external sites may collect data, use cookies, track your interactions, or link data with your existing accounts on those platforms. We do not control third-party tracking and encourage you to review their privacy policies.
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How We Store & Protect Your Data
We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, modification, or disclosure.
This includes:
• Encrypted payment processing through trusted third-party gateways
• Secure hosting environments
• Restricted internal access
• Regular security reviews
However, no method of electronic storage is completely secure, and we cannot guarantee absolute security.
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Disclosure of Personal Information
We may disclose your information to:
• Delivery partners (e.g., Australia Post, Sendle)
• Payment processors (e.g., Shopify Payments, PayPal)
• IT service providers, analytics tools, or website hosts
• Regulatory authorities, if required by law
These service providers are only given the information necessary to fulfil their function.
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Accessing & Updating Your Information
You may request access to, or correction of, the personal information we hold about you by contacting us at:
📧 [email protected]
We will respond within a reasonable time frame.
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Data Retention
We retain personal information for as long as required to:
• Comply with legal and taxation obligations
• Maintain accurate business records
• Support warranty and customer service processes
We securely delete or de-identify information when it is no longer needed.
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Links to External Websites
Our website may contain links to external websites.
EasyFit is not responsible for the privacy practices or content of third-party sites.
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Legal Disclaimer
The information provided on the EasyFit website is for general informational purposes only and should not be considered legal advice.
You are responsible for verifying any information on this website before acting on it. EasyFit does not accept liability for any loss or damage arising from reliance on website content, to the extent permitted by Australian law.
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Your Rights Under Australian Law
Under the Australian Consumer Law (ACL) and the Privacy Act 1988, you may have rights relating to:
• Access and correction of your personal information
• Lodging privacy complaints
• Consumer protections for faulty goods
If you believe we have breached your privacy, please contact us directly. You may also contact the Office of the Australian Information Commissioner (OAIC).
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Changes to This Policy
We may update this Privacy Policy periodically.
The latest version will always be available on our website with the updated date shown.
